Privacy Policy

Privacy Policy

The LTC Ombudsman Program places a high priority on protecting the privacy of all our constituents. Please read this privacy policy to understand our firm commitment to the privacy of our supporters and website users.

Information Collection, Use, and Sharing

We are the sole owners of the information collected through the LTC Ombudsman Program. We only have access to information that you voluntarily give us via email, web site forms, or other direct contact, such as mailed or hand delivered documents. We do not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

You can “opt out” at any time to not be contacted via email, post mail, or on through social media.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given on our website or by calling us or writing to us:

  • See what date we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any date we have about you.
  • Express any concern you have about our use of your data.


Your information is protected by several precautions. Your information is protected both online and offline when you submit sensitive information via the website or through direct contact.

When or if we collect sensitive information, (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web Page.

We use encryption to protect sensitive information transmitted online and we also protect your information offline. All information is kept in a secure environment.




The LTC Ombudsman Program my provide links to other organizations. Please be aware that we are not responsible for the content or privacy practices of such sites. Users are encouraged to be aware that when they leave our site, they should read the privacy statements of the other site. Users should also read the privacy statements of any other sites that collect personal identifiable information.


We may share aggregated demographic information with our partners and advertisers. This not linked to any personal information that can identify any individual person.


A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. We do use cookies on our web site. Usage of a cookie is in no way linked to any personally identifiable information on our site.


If you have any questions or concerns about our privacy policy, please contact us at 260.469.3161 or email our Executive Director, Aisha R. Arrington at: